Data Privacy & Cookie Policy

 

Privacy Policy

We value the privacy of our user’s (“you” or “your”) information and are always striving to make your experience better. This Privacy Policy describes our information practices and, in particular, how we collect, use and share the personal data that we gather through our services and our Website, as defined below. This Privacy Policy applies to data collected by Nexeo Solutions, Inc. and its subsidiaries and affiliates, including but not limited to Nexeo Solutions Spain SL (collectively, “Nexeo Solutions”), with address at C/Luis Muntadas, nº5 08940 Cornellà de Llobregat Barcelona (Spain), and applies to the following personal data that is collected from its users and customers using this website (the “Website”). The following personal data is collected by the Website, including through the use of cookies: customer name, legal address, shipment address, email address, telephone, VAT number or ID number, industry, application, and consumption levels. For further information about which cookies are being used in this Website and how can they be disabled, please see our Cookie Policy. This Privacy Policy does not include other Nexeo Solutions’ websites that do not link to this Privacy Policy and/or that have separate privacy statements tailored specifically for activity on those websites. If you have any questions about this Privacy Policy, please contact us through the options provided in the Contact Us section below.

 

Data collected by Nexeo Solutions is used in order to:

 

(i) answer requests in connection with the products and or services provided through the Website;

(ii) manage customers’ account information;

(iii) process orders placed on the Website;

(iv) analyze orders and any other information gathered through the Website; and

(v) send electronic commercial communications and other promotional information of Nexeo Solutions and third parties (such as offers, special sales, etc.), provided that the addresses have not opted-out from receiving such communications. Addresses can at any time unsubscribe by accessing their Account Information.

(v) other lawful, legitimate business purposes, including, without limitation, providing service alerts, announcing product safety recalls, and communicating about other similar situations.

 

The personal data that we collect (including through cookies) may be transferred, processed and stored by other companies of the Nexeo Solutions Group, in the United States [insert other relevant jurisdictions], a jurisdiction in which the data protection and privacy laws do not offer the same level of protection as the one in your country. More information on the Nexeo Solutions Group may be found at http://www.nexeosolutions.com/about-us/media-relations. By using our Services and providing information to use, you consent to the transfer to and processing of information in the United States and Germany, Holland, Belgium, Sweden, Denmark, Spain, UK, Italy, Poland, Portugal, Ireland, Czech Rep, CZK, Norway, Switzerland and Austria for the purposes described in this Privacy Policy.

 

Customers have a right of access, amendment, cancellation and opposition, on fair grounds, to a given use of their personal data. They can exercise said rights by sending a letter to Nexeo Solutions, C/Luis Muntadas, nº5 08940 Cornellà de Llobregat Barcelona (Spain) or to Nexeo Solutions, 3 Waterway Square Place, Suite 1000, The Woodlands, TX, United States 77380 or by means of the following e-mail address nexeo3dsolutions@nexeosolutions.com.

 

COOKIE POLICY

Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website and stored within your browser. Cookies are then sent back to the originating website on each subsequent visit to that website or to another website that recognizes those cookies.

 

If you have registered for a user account on the Website, these cookies may let us know who you are, may be necessary to access your Account Information, and may provide us and our service providers with information that we will use to personalize the products and/or services that we provide to you in accordance with your preferences.

 

We use the following cookies on this website:

 

1. Analytical Cookies – which allow us to see how visitors move around the website and to record which content viewers view and are interested in. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for.
2. Social Cookies – which are necessary for Social Networks (Facebook, Google and Twitter) in order to control the interaction with Social Widgets on the website.
3. Affiliated Cookies – which allow us to track visits from other websites that we have affiliation agreements with.
4. Behavioral and Advertising Cookies – which collect information about your preferences and choices in the website. They target advertising networks, which then use them to show you customized advertising on other websites.
5. Technical Cookies – which are strictly necessary for the running of the website.
6. Functional Cookies – which are strictly necessary to provide the services requested by users on the website.
7. Identifying Cookies – which enable us to identify website visitors and match them with personal data contained in our files, in order to be able to send personal and relevant communications.

 

The chart below shows more specific details about how these cookies are used:

 

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wish list.
WISHLIST_CNT The number of items in your Wish list.

Google Analytics Cookies

Cookie Description
_utma Distinguishes users and sessions.
_utmb Determines new sessions/visits.
_utmc Determines if the user was in a new session/visit.
_utmz Stores the traffic source or campaign that explains how the user reached your site.

You can block or delete cookies through the browser, but doing so may imply a problem when using or loading the platform. The internet browser settings for this purpose depends on the browser you are using. Below we provide links to instructions provided by the major browsers to remove cookies:

 

1. Internet Explorer: http://windows.microsoft.com/es-ES/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

 

2. Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies

 

3. Chrome: https://support.google.com/chrome/answer/95647

 

4. Safari: https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=en_US

 

If you have any questions or comments about this Privacy Policy, this Cookie Policy, or other privacy-related matters, you may contact us in the following ways:

 

Mailing Address:
Nexeo Solutions, LLC
3 Waterway Square Place, Suite 1000
The Woodlands, TX, USA 77380

Email: compliance@nexeosolutions.com

Phone: +1 281-297-0700