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Nexeo Solutions Spain S.L.U. General Privacy Policy

DATA PRIVACY & COOKIE POLICY

 

Privacy Policy

We value the privacy of our users’ (“you” or “your”) information and are always striving to make your experience better. This Privacy Policy describes our information practices and, in particular, how we collect, use and share the personal data that we gather through our services and our Website, as defined below. The data controller of the personal data you may disclose is Nexeo Solutions Spain, S.L.U., with address at C/Lluís Muntadas, nº5 08940 Cornellà de Llobregat, Barcelona (Spain) (hereinafter “Nexeo Solutions”). Nexeo Solutions will be sharing your personal data with Nexeo Solutions, Inc., a US company with address at 3 Waterway Square Place, Suite 1000, the Woodlands, TX 77380, as well as with the rest of subsidiaries of Nexeo Solutions, Inc. The subsidiaries of Nexeo Solutions are located in the United States (Nexeo Solutions Inc. is certified under the ‘Privacy Shield’ scheme, as approved by the decision of adequacy no. 2016/1250 by the European Commission, dated July 12, 2016), Germany, The Netherlands, Belgium, Sweden, Denmark, Spain, UK, Italy, Poland, Portugal, Ireland, Czech Rep, Norway, Switzerland (as approved by the decision of adequacy no. 2000/518/EC by the European Commission, dated July 26, 2000), Austria, and the other locations identified on Nexeo Solutions website here.

This Privacy Policy applies to any personal data that you disclose to Nexeo Solutions. For example, the following personal data is collected by Nexeo Solutions from its users, customers, and candidates using the website (“Website”), including through the use of cookies:

  • Customer or company name, first and last name of contact person, job title of contact person, legal address, shipment address, email address, telephone, VAT number or ID number, industry or end market, application, process methods, information on product requirements, and consumption levels.
  • If you file your CV with Nexeo Solutions, the following data will be collected: name, contact details (including postal address, email address and telephone), image and professional and academic background.

We use cookies in our Website. For further information about which cookies are being used in this Website and how can they be disabled, please see our Cookie Policy. This Privacy Policy does not include other Nexeo Solutions’ websites that do not link to this Privacy Policy and/or that have separate privacy statements tailored specifically for activity on those websites. If you have any questions about this Privacy Policy, please contact us through the options provided in the Contact Us section below.

In regard to users and customers, data collected by Nexeo Solutions is used in order to:

  • answer requests in connection with the products and or services provided through the Website;
  • manage customers’ account information;
  • process orders placed on the Website;
  • analyze orders and any other information gathered through the Website;
  • send electronic commercial communications and other promotional information of Nexeo Solutions and third parties (such as offers, special sales, etc.), provided that the addresses have opted-in for receiving such communications. Addressees can at any time unsubscribe by accessing their Account Information or following the instructions included in these communications. An unsubscribe link will be included in each of such communications; and
  • providing service alerts, announcing product safety recalls and other internal administrative purposes.

In regard to candidates applying for jobs, data collected by Nexeo Solutions is used in order to consider candidates for potential job opportunities at Nexeo.

The legal basis for the processing of your personal data is your consent.

Nexeo Solutions, will store your personal data for the time necessary to carry out the purposes above-mentioned and as long as it is necessary to comply with the legal obligations that correspond in each case.

You have a right of access, amendment, cancellation, restrict the described data processing, opposition as well as the right to data portability and to withdraw your consent. You can exercise said rights by sending a letter to Nexeo Solutions, C/Lluís Muntadas, nº5 08940 Cornellà de Llobregat, Barcelona (Spain) or by means of the following e-mail address [email protected] (in case of job candidacies) or  to  [email protected] (in case of commercial or marketing purposes). You may also file a complaint with the Spanish Data Protection Authority (www.aepd.es).

COOKIE POLICY

Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website and stored within your browser. Cookies are then sent back to the originating website on each subsequent visit to that website or to another website that recognizes those cookies.

If you have registered for a user account on the Website, these cookies may let us know who you are, may be necessary to access your Account Information, and may provide us and our service providers with information that we will use to personalize the products and/or services that we provide to you in accordance with your preferences.

We use the following cookies on this website:

  1. Analytical Cookies– which allow us to see how visitors move around the website and to record which content viewers view and are interested in. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for.
  2. Social Cookies – which are necessary for Social Networks (Facebook, Google and Twitter) in order to control the interaction with Social Widgets on the website.
  3.  Affiliated Cookies – which allow us to track visits from other websites that we have affiliation agreements with.
  4.  Behavioral and Advertising Cookies – which collect information about your preferences and choices in the website. They target advertising networks, which then use them to show you customized advertising on other websites.
  5.  Technical Cookies – which are strictly necessary for the running of the website.
  6. Functional Cookies – which are strictly necessary to provide the services requested by users on the website.
  7. Identifying Cookies – which enable us to identify website visitors and match them with personal data contained in our files, in order to be able to send personal and relevant communications.

 

The chart below shows more specific details about how these cookies are used:

COOKIE Name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

PHPSESSID

Stores sessions/visits collected by MODX, a content management system.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

TRACKATRONID

Stores on-site traffic analytics, conversion tracking and retargeting for 24 months.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wish list.

WISHLIST_CNT

The number of items in your Wish list.

 

Google Analytics Cookies

Cookie

Description

_dc_gtm_<property-id>

Used to throttle the request rate in a session/visit.

_ga

Stores on-site traffic analytics, conversion tracking and retargeting for two years.

_gac_<property-id>

Used to track campaigns.

_gid

Stores on-site traffic analytics, conversion tracking and retargeting for 24 hours.

_gali

Stores on-site traffic analytics, conversion tracking and retargeting for 30 seconds.

_utma

Distinguishes users and sessions.

_utmb

Determines new sessions/visits.

_utmc

Determines if the user was in a new session/visit.

_utmz

Stores the traffic source or campaign that explains how the user reached your site.

 

Bing Cookies

Cookie

Description

_uetmsclkid

Stores on-site traffic analytics, conversion tracking and retargeting for 90 days.

_uetsid

Stores on-site traffic analytics, conversion tracking and retargeting in a session that automatically deletes after 30 minutes of idleness.

 

Hotjar Cookies

Cookie

Description

HJINCLUDEDINSAMPLE

Stores on-site traffic analytic for one year.

 

You can block or delete cookies through the browser, but doing so may imply a problem when using or loading the platform. The internet browser settings for this purpose depends on the browser you are using. Below we provide links to instructions provided by the major browsers to remove cookies:

1. Internet Explorer: http://windows.microsoft.com/es-ES/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

2. Firefox

3. Chrome: 

4. Safari: https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=en_US

If you have any questions or comments about this Privacy Policy, this Cookie Policy, or other privacy-related matters, you may contact us in the following ways:

For job candidacies:

Mailing Address:
Nexeo Solutions Spain, S.L.U.
C/Lluís Muntadas, nº5
08940 Cornellà de Llobregat, Barcelona (Spain)
Email: [email protected] 
Phone: +34 933746115

For commercial or marketing questions:

Mailing Address:
Nexeo Solutions Spain, S.L.U.
C/Lluís Muntadas, nº5
08940 Cornellà de Llobregat, Barcelona (Spain)
Email: [email protected]
Phone: +34 934809125