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NEXEO SOLUTIONS MEXICO, S. DE R.L. DE C.V.

PRIVACY STATEMENT

We value the privacy of our user’s (“you” or “your”) information and are always striving to make your experience better. This Privacy Statement describes our information practices and, in particular, how we collect, use and share the Personal Information, as defined herein, that we gather through our Services, as defined below.

This Privacy Statement applies to data collected from Mexican customers, vendors, and suppliers on the Nexeo Solutions Mexico, S. de R.L. de C.V. (“Nexeo Mexico”) and its affiliates, including but not limited to Nexeo Solutions, Inc. and Nexeo Solutions, LLC (jointly, “Nexeo”) website and associated digital properties that link to this Privacy Statement and through Nexeo Mexico´s and Nexeo’s interactive advertisements (the “Services”).

The Services do not include other Nexeo Mexico and Nexeo websites that do not link to this Privacy Statement and/or that have separate privacy statements tailored specifically for activity on those websites. If you have any questions about this Privacy Statement, please contact us through the options provided in the “Contact Us” section below.

By using the Services, you are consenting to the terms of this Privacy Statement, as well as the treatment and transfer without your previous consent of your Personal Information in the terms and conditions set forth herein.

Definition of Personal Information

We define the term “Personal Information” to mean any information that we directly associate with a specific person, or that reasonably can be used to identify a specific person. For example, this includes your name, home address, phone number, email address and any other information that we tie to these elements.

Personal Information does not include “aggregated information,” which is information that we collect about a group or category of persons or services. It also does not include “de-identified information,” which is information from which we or our agents have removed information that can be used to specifically identify a person. This Privacy Statement does not apply to our collection, use or disclosure of aggregated or de-identified information. Nexeo Mexico and Nexeo will not be collecting, using or disclosing any “Sensitive Data”.

How We Collect and Use Personal Information

There are three categories of information that we collect through the Services.

  1. Information You Provide

On some of our web pages you may be able to ask questions and register to receive information. On these pages, we will ask you for the Personal Information necessary for us to respond to you. If you opt not to provide us with Personal Information, you can still access our websites; however, you may be unable to participate in certain promotions or receive product information offered through the Services. Examples of Personal Information you may choose to provide include:

  • Contact information, such as your name, address, e-mail address, and phone number, which we use to communicate with you and fulfill your requests;
  • Shipping address and related transaction information, which we use to complete a transaction you have requested, fulfill your order, and deliver the products;
  • Inquiries you make, including the content of your voice and email messages, which we use to respond to your inquiries
  • Demographic information, including, information about zip/postal code, product preferences and transaction details, which we use to better understand and analyze our customer population, support our operations, including inventory and product management, to deliver relevant offers and ads, and to improve our products and services, including the Services; and
  • Communication preferences, including marketing preferences, which we use to manage how we engage with you.

 

Referrals: Occasionally, you may have the opportunity to forward product sampling opportunities or other information on the website to friends, relatives, or other contacts or to send messages from the Services to friends, relatives, or other contacts. This referral information you provide to facilitate this communication is used on a one-time basis or stored only for analysis purposes, and is not further used by us to re-contact referred individuals, except in circumstances where we obtain consent from the people you have referred to receive communications from us.

  1. Information Collected Automatically

We use various technologies to collect other types of data that do not directly reveal your identity (“Other Information”). If we associate Other Information with Personal Information, we will treat the combined information as Personal Information in accordance with this Privacy Statement.

Logging Functionality: As is true of most websites, we may collect certain information automatically, both directly and indirectly, and store it in log files. This information may include web log information (such as your web browser, operating system, pages visited, etc.), the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Firefox, Chrome, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name and address of your Internet Service Provider (e.g., AOL). We generally only use this data for purposes such as security, fraud detection and protecting our rights.

Cookies and Web Beacons: When you use the Services, we may collect Other Information about you through the use of “cookie” technology or with “web beacons” (also called “single-pixel gif” or “web pings”) or other similar technologies. We use this information to manage our websites and email messages and to collect and track information about you and your activities over time.

Cookies. When you use the Services, we may store some information on your computer in the form of a small text file, also called a “cookie.” Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites and they can store items in your shopping cart for later purchase. They also allow us to tailor a website or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent. Our cookies cannot read data off of your hard drive, cannot read cookie files created by other websites and cannot track any Personal Information about you.

Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “help” menu on your internet browser, or visit http://www.aboutcookies.org/how-to-control-cookies/. Please note, however, that disabling our cookies may result in a less enjoyable experience with the Services.

Web Beacons. Web beacons are site instrumentations that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the e-mails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon.

Analytics: We use analytics providers, such as Google Analytics, to help us evaluate and measure the use and performance of the Services. To opt out of the aggregation and analysis of data collected about you on the Services by Google Analytics, visit http://tools.google.com/dlpage/gaoptout and download and install the Google Analytics Opt-out Browser Add-on.

  1. Information We Obtain from Third Party Sources

We may receive additional Personal Information from third party sources that we may append to existing user information, such as email and address verification. We use this supplemental information to better understand our consumers, deliver relevant offers and advertising and improve our operations, the Services and our advertising and marketing campaigns.

Additional Uses of Personal Information

In addition to the uses described above, we may use your Personal Information for the following purposes:

  • Operating our business, delivering our products and services, managing your account, and for any other lawful, legitimate business purposes;
  • Contacting you to respond to your requests or inquiries;
  • Processing and completing your transactions, including, as applicable, order confirmation and delivering products or services;
  • Providing you product or service alerts, new product or service announcements, savings awards and other information;
  • Contacting you about programs, products or services that we believe may be of interest to you, or sharing with you special offers from other companies;
  • Providing you with personally tailored promotional information, offers and other information;
  • Conducting market research, surveys, and similar inquiries to help us understand trends and customer needs across product categories or customer groups;
  • Alerting you about product safety announcements or recalls;
  • Administering sweepstakes and promotions or contacting you regarding a contest prize;
  • Preventing, investigating or providing notice of fraud, unlawful or criminal activity or unauthorized access to or use of Personal Information, our website or data systems; or to meet legal obligations; and
  • Enforcing our Terms of Use and other agreements.

 

How We Share and Disclose Personal Information

We share your Personal Information with third parties only in the ways described in this Privacy Statement.

Service Providers: We may share your Personal Information with our vendors, contractors or partners (collectively, “Service Providers”) in connection with services that these Service Providers perform on our behalf or for your benefit.  The services they provide for us include mailing product samples, contacting the winners of our contests, marketing, analytics, fulfilling orders, processing payment, verifying user data such as mailing addresses or preventing fraud.  

Affiliates: We may share you information with affiliated legal entities within the Nexeo family of companies for purposes and uses that are consistent with this Privacy Statement.

Legal Process, Safety and Terms Enforcement: We may disclose your Personal Information to legal or government regulatory authorities in response to their requests for such information or to assist in investigations. We may also disclose your Personal Information to third parties in connection with claims, disputes or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of your or us, or to enforce our legal rights or contractual commitments that you have made including our Terms of Use.

Business Transfers: Your Personal Information may be disclosed as a part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, and could be transferred to a third party as one of the business assets in such a transaction. It may also be disclosed in the event of insolvency, bankruptcy or receivership.

Your Ad Choices

We work with a variety of advertisers, advertising networks, advertising services and analytics companies (“Ad Partners”) that use different technologies to collect data about your use of the Services (such as pages visited and ads viewed or clicked on) in order to deliver relevant advertising.

These technologies may include the placement on our Services of cookies or web beacons, and other data collection technologies by these Ad Partners to track how our Services are being used, to track where you go online and what you do after you leave our Services, to link various devices you may use and to serve you more relevant ads. These advertisements may appear on our Services or other internet services that you visit.

For more information about how Ad Partners use the information collected by the technologies on our Services and about your options not to accept cookies placed by some of these companies on our Services, please visit the DAA’s opt-out page (Digital Advertising Alliance). You may also opt out of additional third party advertising networks by going to the Network Advertising Initiative’s website and following the directions.

The opt-outs described above are device-and browser-specific and may not work on all devices. If you choose to opt out through any of these opt-out tools, this does not mean you will cease to see advertising. Rather, the ads you will see will just not be based on your interests. In addition, when you opt out of using one of these methods, our Ad Partners will continue to collect information for any other purpose permitted by the DAA’s rules. You can opt out of future information collection from our Services by ceasing use of the Services.

Please note that this Privacy Statement does not cover the practice of our Ad Partners. Nexeo does not have control over these third party technologies or the information contained in them.

Privacy of Children

This website is not designed for, or directed to, children under the age of 13 and we do not knowingly collect or solicit Personal Information from individuals in this age group. We encourage parents to take an active role in their children’s online activities and to talk with their children about disclosing personally identifiable information to websites. If a parent or guardian becomes aware that his or her child under 13 has provided Personal Information to us, we encourage the child’s parent or guardian to contact us through the options provided in the “Contact Us” section below to request that we remove the information from our systems.

Accessing and Updating Your Information

You may access, review, update, rectify, cancel, oppose, and revoke your consent to the treatment given to your Personal Information, by contacting us through the options provided in the “Contact Us” section below. In order to exercise such rights, you must file an application signed by you or any person authorized by you in writing.  Such application must include a detailed description of the Personal Information that you wish to access, review update, rectify cancel or oppose to the use herein; contact information; and an official identification.

We will retain your Personal Information for as long as your account is active or as reasonably useful for commercial purposes. We will retain and use your Personal Information as necessary to comply with our legal obligations or data retention policies, to resolve disputes and to enforce our agreements.

Links to Other Sites

The Services may contain links to websites operated by third parties. Please be aware that this Privacy Statement does not apply to, and we are not responsible for, the practices of third parties that collect your Personal Information. We encourage you to read the privacy statements for those linked websites to learn about their information practices.

Changes to this Privacy Statement

We reserve the right to update this Privacy Statement from time to time. The most current version of the Privacy Statement can be reviewed by clicking on the “Privacy Statement” hypertext link located at the bottom of the web pages on the Services. Your use of this website may also be subject to additional terms outlined in the Terms of Use and elsewhere on this website.

Managing Your Communication Preferences

If you have provided use with your contact information, we may send you email messages, direct mail offers or other communications regarding products or services, depending on the method of communication selected. You may ask us not to do so when you access the Services or change your preferences by updating any accounts you have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to the contact information below or by following the instructions in the form of the communication you received, as described below.

Printed Materials: To opt out of receiving printed marketing materials at your postal address, such as advertisements or flyers, please write to us at the address in the “Contact Us” section below. Please be sure to include your name and mailing address exactly as they appear on the printed materials you received.

Emails: To opt out of receiving marketing materials via email, please send an unsubscribe request to the email address below or click on the unsubscribe link at the bottom of the email that was sent to you and follow the directions on the resulting web page.

How to Contact Us

If you have any questions or comments about this Privacy Statement or other privacy-related matters, you may contact us in the following ways:

For Nexeo Mexico:

Domicile and Mailing Address: Avenida Santa Fe 170, Suite 3-4-14,

Col. Lomas de Santa Fe,

Del. Álvaro Obregón, Ciudad de México, 01210

     

Name and Position of the Contact Person: José Arturo Hoyo Vargas – General Manager
Email Address:[email protected]

     

Phone Number:01800 681 0946

     

For Nexeo:

Mailing Address: Nexeo Communications & Corporate Affairs

3 Waterway Square Place, Suite 1000

The Woodlands, TX, USA 77380

     

Email Address:[email protected]

     

Phone Number:+1 281-297-0700