Efficient Management of Large-Scale Nationwide Product Recall for Paint Manufacturer
Helped reduce impact, preserve customer relationship
An industry-leading paints and coatings manufacturer faced a large-scale recall of contaminated product on the shelves at 4,500 stores spanning all 50 states. With mounting pressure from one of the company’s largest customers to remove the problematic product immediately, the manufacturer needed a partner to manage the recall of the contaminated goods and oversee proper disposal.
A quick and efficient execution of the recall ultimately saved the customer time and money while helping to mitigate further risk and preserve its customer’s retail relationships.